Graypoint, LLC, and the entire financial services industry, go to great lengths to protect the privacy of personal financial information of our clients. At Graypoint, LLC, we respect every individual’s right to privacy, and we have a long established tradition of discretion for our clients’ personal privacy. We reinforce this respect daily in the way we routinely handle sensitive client information in our day-to-day operations.
When you establish a relationship with Graypoint, LLC, you complete certain account documentation that includes personal information, including the following: name, address, telephone number, social security number, income, assets, liabilities, and investment experience. We are required by our regulators to obtain this information and we do not sell or otherwise provide this personal information to marketing firms. Such information may be shared with entities involved in servicing and administering accounts on behalf of Graypoint, LLC; however, our obligation to protect your privacy extends to these entities. We will share your information only with those entities who have agreed to conform to our privacy standards and who are contractually bound by confidentiality agreements.
We do reserve the right to disclose the personal information of our existing and former clients when we believe that disclosure is required by law or regulation or is necessary to (i) comply with a request from a self-regulatory authority or other securities regulator or law enforcement agency, (ii) perform credit checks, (iii) collect or report debts owed to us, (iv) protect our rights, or (v) comply with a subpoena or other judicial process.
Our procedures to protect your privacy are generally dictated by our regulators’ standards to ensure the security and confidentiality of clients’ information, to protect against any anticipated threats or hazards to the security or integrity of such records, and to protect against unauthorized access to records that may harm or inconvenience the client.
We strive to maintain strict standards to protect your personal information. If you have any questions or concerns regarding this policy, please contact us at (518) 641-6860. In addition, it is important to us that we have accurate information about you. If you are a client and have a concern about your personal or account information or you want to correct, update, or confirm your information, please contact us.